Loanset Pty Ltd (ABN 19674794775, Credit Representative 556382) is committed to protecting your personal information. This policy explains how we collect, use, and manage information gathered through this website.

What we collect

When you book a consultation through this website, we collect your name, email address, and phone number via our scheduling system (YouCanBookMe). This information is used solely to confirm your appointment and contact you regarding your enquiry.

If you contact us directly by phone or email, we may retain your contact details for the purpose of responding to your enquiry.

If you use the loan calculators on this website, any figures you enter are not stored or collected by Loanset. CalcWidgets, who powers the calculator tool, collects anonymised and aggregated usage data for service improvement purposes but does not retain individual financial information. For full details visit calcwidgets.com/privacy.

How we use your information

Information collected through this website is used to:

• Schedule and confirm consultations
• Respond to your enquiries
• Send you relevant updates about finance and interest rates, if you have consented to receive these

We do not sell your personal information to third parties.

When you become a client

If you proceed with a loan application, additional personal and financial information will be collected under a separate Privacy Authorisation document in accordance with the requirements of National Mortgage Brokers Pty Ltd (ACL 391209), under whose licence Loanset Pty Ltd operates as a Credit Representative. For more information about how NMB manages your information, visit nmb.com.au and search “Privacy”.

Cookies and analytics

This website uses cookies and may use analytics tools to understand how visitors use the site. No personally identifiable information is collected through cookies. You can disable cookies through your browser settings.

Access and correction

You have the right to request access to personal information we hold about you, or to request a correction if it is inaccurate. To make a request, contact us at service@loanset.au or call 0477 812 184.

Complaints

If you have a concern about how we have handled your personal information, please contact us in the first instance at service@loanset.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Loanset Pty Ltd
607/1044A Dandenong Road, Carnegie VIC 3163
service@loanset.au
0477 812 184

Last updated: March 2026